Shire Hotels has upgraded its customer internet access across the entire group with an investment of £35k per hotel across its 6 four star hotels.
The new technology delivers a tenfold increase in bandwidth and provides stable, secure, high quality superfast wireless internet access in all meeting rooms, guest rooms and public areas of the group’s hotels. Typically guests will enjoy speeds of up to 25mbps, which enables them to watch up to 4 simultaneous HD video streams.
‘We were the first hotel company to deliver free Wi Fi to all guest rooms back in 2006. It’s hard to believe that in 2014 many of our competitors still find it acceptable to charge for what most guests now consider to be a basic requirement. As a smaller company, we believe this to be a significant differentiator for us and we’re delighted to deliver a tangible guest benefit through this investment. ” comments Managing Director, Antony Spencer.
He added ‘Once again we’re leading the way with a superfast solution that allows our guests to easily connect multiple devices and is free to use for all. The service is offered throughout the hotel, with no time limits and no upgrade fee to access the higher bandwidth.’’
For specialist meetings and events facilities, a dedicated bandwidth of up to 80mbps can be provisioned for which there is a setup charge.
Shire Hotels partnered with ANS, Manchester based Managed Service provider, to replace the existing MPLS network at the North West head office and all hotels and inns across the group. This incorporates a fully managed service which guarantees network availability, security and resiliency 24x7 to all locations, for both guests and corporate users.
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