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How can training providers benefit from using a dedicated event system? 22 Oct 2019
How can training providers benefit from using a dedicated event system?
Planning an event is a multifaceted task. Creating content to ensure the objective is delivered alongside trained facilitators to ensure delegates retain the information should be the main focus. However, many organisations find themselves spending valuable time researching venues to find suitable space within the perfect location; time that could be spent elsewhere.
Paul Copper from a leading global company has been using ConferenceStop for more than seven years and explains how working with Hospitality Guaranteed and their combination of advanced technology and industry experts has helped with productivity whilst giving him the confidence he is receiving the best value from his venue choices.
As a global partner of a leading motor vehicle organisation, they are responsible for all retailer training, delivering the UK Training Programme for the following qualifications.
- Vehicle Maintenance and Repair
- Vehicle Parts Operations
- Vehicle Sales
- Customer Service
Paul explained how ConferenceStop has supported him in his role: “When the system was first introduced, we didn’t know what to expect. You don’t know what you don’t know, and change is difficult. The team at Hospitality Guaranteed guided us through this process. They supported us throughout the set up, so we were able to get the most out of the system moving forward. The templates are now set up and we can reuse these whenever we have a new training session.”
ConferenceStop provides Paul’s organisation with a specialist on-line system ensuring all the required information is captured and complies with safeguarding requirements; essential in the apprentice arena. The dashboard provides accurate management data and allows the team to make informed decisions. Paul explained: “The system is simple to use, and the dashboard speeds up the whole process for us. The simple drop-down boxes mean we can operate on auto pilot. We are more efficient and have definitely saved administration time since using ConferenceStop.”
In addition to the technology, Hospitality Guaranteed pride themselves on their customer service and although the system provides a simple solution, industry experts are on hand to offer support.
“The team at Hospitality Guaranteed are great. They are experts in their field, keep abreast of industry updates and, more importantly, know our requirements. We have a dedicated account manager who will make suggestions to us before we have to ask, and we are confident they are negotiating hard for us behind the scenes. We have been able to reduce the number of hotels we are working with, leading to better supplier relations and an improved repeat service.”
Paul concluded: “In short the support we receive from the ConferenceStop system and the team at Hospitality Guaranteed is integral to our operation; it’s like having an additional project manager on the team!”
Ben Gash