Based on 282 reviews our customers rate us 9.5/10.

Reviews and ratings by Customersure 18th February 2019

Call the HG experts on 0344 822 3227

Choose what package best works for you...

Flexible packages to suit you Without Credit Facility With Credit Facility
Self-booking tool with content from GDS, Laterooms, Premier Inn, major hotel brands, smaller boutique and independent hotels (NEW)
Booking portal customised to your requirements in line with your brand and travel policy (NEW)
Report to show hotels/venues booked out of policy (NEW)
Automated workflow and booking process saving administration time.
Hospitality Guaranteed dedicated complaints process supporting guests throughout their stay (NEW)
Hotel preferred schemes can still be accessed by guests
Duplicate bookings highlighted to avoid charges (NEW)
HG Monthly reviews on hotel rate reductions (NEW)
Monthly Management Information with customised fields required for your own reporting purposes
Outlook calendar automatically updated with hotel confirmation number and detail (NEW)
Help with system administration and travel policy setup (NEW)
Dedicated training for employees and administrators (NEW)
Map view shows ideal properties near postcode / road networks (NEW)
Special offers and reduced rates highlighted in the page header (NEW)
Reduced administration on reconciling charges (NEW)
Weekly reports consolidate costs in one invoice for all bookings
Invoices checked and reconciled for discrepancies and resolved with the hotel on your behalf.
Improved security of Payments Level 1 PCI compliance, remove all fraudulent charges to cards (NEW)
3-step process communicating payment to hotels with Virtual Card technology (NEW)
Call for a bespoke quote on 0344 8223227 Enquire Enquire